Spyware is a malicious code that can hide itself on a computer’s hard drive and collect information. It is considered to be the number one threat to computers in the industry that utilises the Windows operating system.

Spyware can get on your system through surfing the internet, or downloading software. They place cookies or worse, programs on your computer that either track your web usage or force you to certain sites or block you from others.

If you find that Business Manager is not unable to access the Account Management Centre properly after you have gone through the previous steps of the connection checklist, it might be caused by spyware from previous web surfing.

Luckily there are many free programs out there that will help you scan and repair your computer from spyware.

Removing Spyware

Spyware can add itself through your web browser which may cause undesirable effects. As the Barclays Business Manager uses Internet Explorer to gain access to our server it too can be affected.

There are multiple applications available online that can analyse and try to remove spyware from your system.

If you think your computer may be infected try downloading one of the following programs:

Microsoft Windows Defender

A free program by Microsoft that helps you stay proactive by protecting your computer against pop-ups, slow performance and security threats caused by spyware and other potentially unwanted software.

Ad-aware Free Edition by Lavasoft

Another free spyware removal tool by Lavasoft if you prefer something not by Microsoft.

Once installed and the definitions are up to date, run a full system scan and remove anything potentially harmful once the scan is complete.