If you have a firewall installed it will most likely need configuring to allow Business Manager, i-sure powered by Iron Mountain, and i-sure powered by MozyPro to communicate with our servers via the internet.

When first installing Business Manager/i-sure data backup you may receive a message from your firewall requesting program access. Select 'Allow' to grant the program access through the firewall.

The below executables will need to be granted access through the firewall for the following applications. You will find each executable within the location specified in italic.

Business Manager:
C:\Program Files\Barclays\Business Manager\bin
BarclaysBusinessManager.exe
ticketservice.exe
updateservice.exe

i-sure powered by Iron Mountain:
C:\Program Files\i-sure Data Backup
Agent.exe
Agentservice.exe

i-sure powered by MozyPro:
C:\Program Files\i-sure business
i-sureconf.exe, open outbound port 443
i-surebackup.exe, open outbound port 443


Please select your firewall from the icons below, for a guide on configuring the above executables. The guides may link to external websites for configuration so the executables they allow though the firewall may differ from the ones above.

Important information
All of the external sites you can reach through, the Clearlybusiness website, including those above are here to help you. However, we must tell you that we accept no responsibility or liability for the content, accuracy or availability of any external site you may encounter. Neither can we be deemed to have endorsed their content, products or services.